AI Products Built for Enterprise
Enterprise-ready conversational AI agents — voice, chat, and messaging/API integrations built to engage customers, automate workflows, and connect WebRTC calls or messaging context.
Voice AI Agents
Ultra-low latency, highly realistic voice agents that handle customer interactions directly via WebRTC in the browser or custom streams.
- ✓Natural voice synthesis & custom voice cloning
- ✓Sub-second conversational response latency (WebRTC)
- ✓Direct WebRTC browser audio stream connection
- ✓Intelligent prompt formatting & custom context mapping
- ✓Automated call summary & CRM update integrations
Chat AI Agents
Intelligent chat assistants powered by Retrieval-Augmented Generation (RAG) and database integrations. Solve user inquiries, search company docs, and run actions dynamically.
- ✓Hybrid RAG on docs, databases, and APIs
- ✓Understands photos, PDFs and voice notes customers send
- ✓Secure agent execution and action orchestration
- ✓Detailed agent reasoning steps and trace logs
- ✓Human-in-the-loop escalation capabilities
- ✓Multi-tenant workspaces for diverse teams
WhatsApp & Telegram Integration
Meet your users where they are by deploying voice and chat agents to WhatsApp and Telegram with seamless, unified state and persistent context across channels.
- ✓WhatsApp Business API integration with session control
- ✓Telegram Bot API support for rich inline interactions
- ✓Shared unified inbox for customer support agents
- ✓Proactive customer notifications and campaigns
- ✓Reads payment screenshots, photos, PDFs and voice notes, and sends photos and documents back
Secure Web APIs
Integrate voice and chat agents directly into your custom frontends using our secure API endpoints, maintaining complete ownership of your UI and data flow.
- ✓Secure chat orchestration & streaming endpoints
- ✓JWT authentication and policy-safe user checks
- ✓Token consumption tracking & audit logs
- ✓Real-time WebSocket event feeds
- ✓Developer-first API playground & docs
From Discovery to Scale
A proven three-step process that gets your AI solutions live in weeks, not months.
Discovery & Design
Map workflows, rules, and domain knowledge. Configure agents and products directly on the CognitexAI platform with no infrastructure setup needed from your side.
Deploy & Integrate
Launch from our managed platform and connect your business systems through APIs, tools, and data integrations. For enterprise needs, we also deliver custom deployment in your infrastructure.
Optimise & Scale
Track outcomes, refine agent reasoning and workflows, and scale adoption across teams and business functions.
Ready to see our products in action?
Book a live demo and see how CognitexAI can transform your operations.